Privacy Policy

1) Information we collect

Information you provide

• Account information, such as email address, display name, and authentication identifiers.
• Cycle and symptom information you enter, including period dates, symptom selections, flow intensity, and optional notes.
• Optional profile and settings information (for example goals, age group, reminder preferences, and cycle settings).
• Feedback you choose to submit to us.

Information collected automatically

• Technical and device data such as platform, app version, and basic diagnostics.
• Crash and reliability information via crash reporting tools.
• Usage events and user properties via analytics tools.

Advertising and consent data

• On iOS and Android, we may show banner ads via Google AdMob.
• Ad requests may be personalized or non-personalized depending on your consent choices and platform settings.
• Where required, we use Google's User Messaging Platform (UMP) to collect/manage ad consent choices.

On-device storage

The app stores data locally on your device to support offline functionality, performance, and user preferences. On iOS and Android, locally stored health and session data is encrypted at rest using platform-level secure storage.

Cycle and symptom information may be considered sensitive health-related information under some laws.

2) How we use information

• Provide core functionality (tracking, calculations, predictions, and account features).
• Sync your data across sessions/devices and maintain service reliability.
• Provide reminders and notifications you enable.
• Operate, secure, monitor, debug, and improve the Services.
• Show ads to users who are not in an ads-free entitlement state.
• Respond to support and feedback requests.
• Comply with legal obligations and enforce our Terms.

3) Legal bases (EEA/UK users)

• Contract (Art. 6(1)(b)): To provide the Services you request.
• Legitimate interests (Art. 6(1)(f)): Security, fraud prevention, reliability, and service improvement.
• Consent (Art. 6(1)(a), Art. 9(2)(a)): For processing sensitive health-related entries and ad consent choices where required.
• Legal obligation (Art. 6(1)(c)): Where we must retain or disclose information by law.

You may withdraw consent at any time, but this does not affect processing already performed lawfully before withdrawal.

4) How and where data is stored

We use Firebase/Google Cloud infrastructure, including Firebase Authentication and Cloud Firestore, to store and process account and app data. Security controls include authenticated access checks, user-scoped access rules, encryption in transit, and platform-level protections.

Data may be processed in countries other than your own, including the United States and other jurisdictions where our service providers operate.

5) Sharing and disclosures

We do not sell or rent your personal information. We do not share personal information for cross-context behavioral advertising.

We share data only as needed to operate the Services, including with:

• Google/Firebase (authentication, database, analytics, crash reporting, remote configuration, and infrastructure hosting).
• Google AdMob and related consent tooling for in-app ad delivery on supported mobile platforms.
• Other vendors that process data on our behalf under appropriate contractual and security obligations.

We may also disclose information if required by law, legal process, or to protect rights, safety, and service integrity.

6) Data retention

• We retain account and app data while your account is active.
• If you delete your account, we initiate deletion of your account record and associated user data from our primary systems.
• Limited copies may persist temporarily in backups, logs, and disaster recovery systems before automatic overwrite/expiry.
• Aggregated or de-identified analytics may be retained longer where permitted by law and in accordance with applicable de-identification standards.

7) Your rights and choices

Depending on your location, you may have rights to access, correct, delete, restrict, object to, or export certain personal information, and to withdraw consent where processing is based on consent.

You may also:

• Delete your account in the app settings.
• Request an email confirmation link at /delete-account if you no longer have app access.
• Manage ad consent choices where UMP is presented.
• Control notification permissions from device settings.

We do not currently respond to "Do Not Track" browser signals. Where required by law, we honor Global Privacy Control (GPC) signals as opt-out requests.

Canadian users may file a complaint with the Office of the Privacy Commissioner of Canada. EEA/UK users may lodge a complaint with their local data protection authority.

To submit a privacy request, contact support@getmymood.com.

8) Children

The Services are intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information, contact us so we can take appropriate action.

9) Medical and automated decision notice

The app provides informational cycle tracking features and predictions. It is not intended to provide medical diagnosis or treatment, and we do not use your data for automated decision-making that produces legal or similarly significant effects.

10) Security

We apply reasonable technical and organizational safeguards, including encryption of locally stored health and session data on mobile devices, pseudonymized analytics identifiers, and authenticated server-side access controls. No system can be guaranteed 100% secure. You are responsible for maintaining the security of your device and account credentials.

11) Third-party policies

Our providers have their own privacy practices. Relevant policies may include Google/Firebase and AdMob policies. We encourage you to review those materials directly.

12) Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post updates at /privacy and revise the "Last updated" date above. Material changes may also be communicated in-app or by other appropriate means.

13) Contact us

Email: support@getmymood.com

Mail:
GetMyMood Inc.
2 Bloor Street East, Suite 3500
Toronto, Ontario M4W 1A8
Canada